DE01--ECO Enterprise Service Desk (ESD) Consolidated Effort - RFI (VA-27-00011677)
Posted
Oct 7, 2026
Oct 21, 2026
The Department of Veterans Affairs is conducting market research for a potential acquisition covering Enterprise Service Desk support and associated Contact Center Infrastructure. The request explores an integrated service-delivery model with independent billing and outcome oversight. It is a request for information for planning purposes, not a request for proposals or a grant program.

