Find 911 Communications Systems RFPs and Bid Opportunities

- The board approved an $8,625 expenditure for Smith County IT to build Cherokee County GIS mapping data, fixing out-of-county CAD routing errors that pull the wrong unit. - Commissioners authorized amending the dispatch interlocal agreement with Smith County, formalizing a fee schedule and permitting mapping work outside the county. - Staff will submit a request to the Smith County 911 district for up to $8,625 in PSAP project funds to cover the initial GIS implementation. - The board also approved $12,957.74 for a station alerting system that pushes CAD data to stations in real time, enhancing dispatch response.

- Trumbull County 911 director requested a three-year, $195,564 contract for RapidSOS Harmony Advantage QAQI software, with funds already encumbered. - The state 911 office mandated quality assurance on 2% of emergency medical dispatch calls, driving the county's purchase. - The QAQI software automatically scores all incoming 911 calls against built-in protocol requirements, integrating with existing RapidSOS products. - The director compared pricing with other suppliers before selecting RapidSOS, which recently acquired the county's current EMD protocol provider.