Mission, Goals, Values
This document defines the operational framework for public transportation services across New Castle, Shenango Township, Union Township, Neshannock Township, and Lawrence County. It establishes a mission to provide safe, dependable, and affordable public transportation. The strategic goals are centered on operational excellence, including on-time service, well-maintained equipment, professional drivers, responsive routing, and fair pricing. Underlying these efforts are values of dignity for riders and employees, and integrity in resource management.
